I am having issues like this as well. We deploy monowall as part of a business offering that we do. In certain circumstances (and I'm not sure which), the monowall stops responding when I attempt to access it remotely. I have always been remote to the system when it stops, and so am not sure what has happened internally on the network. A reboot has always brought things back to life. As you can understand, its slightly embarassing asking a customer to reboot his firewall.
I have two monowalls that stopped responding over the weekend. I'm going out to investigate locally for the first time, today. I'll post additional information as I discoverer it.
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