At this point it will be very difficult to figure out exactly what's happening without packet captures. Do you have a managed switch where you can configure a SPAN port, or a hub you can drop in temporarily to capture traffic? Ideally what you need is a box with two interfaces that can monitor LAN and WAN simultaneously and write the captures out to a file. Then analyze them to see what's happening. If you aren't familiar with analyzing capture files, you can email them to me and I'll take a look. If you need further instruction, post back.
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